1. Use of Our Website

By using our website, you agree to:

• Use the Site only for lawful purposes and not engage in any activity that could harm, disrupt, or misuse the Site.
• Not attempt to gain unauthorized access to our systems, servers, or networks.
• Not copy, reproduce, or distribute website content without prior written consent from Bitco Pest Control.

2. Booking & Service Appointments

When booking an appointment through our Site or by phone:

• You agree to provide accurate, complete, and current information (name, phone number, address, etc.).
• Service availability may vary by location.
• Certain pest control treatments may require preparation by the customer; failure to follow preparation instructions may affect service quality.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances (weather, safety concerns, emergencies, etc.).

3. Pricing & Payments

Prices for pest control services:

• Are provided during booking or inspection.
• May vary based on property size, pest severity, treatment type, and location.
• Must be paid through approved payment methods unless otherwise agreed.
• May require an advance or deposit for certain treatments.

All payments must be completed before or immediately after service unless otherwise specified.

4. Service Warranty

Some services provided by Bitco Pest Control may include a service warranty (e.g., termite treatment, general pest control packages). Warranty terms:

• Are clearly communicated at the time of service.
• Are valid only if the customer follows aftercare and maintenance instructions.
• Do NOT apply in cases of structural issues, unexplained moisture, or poor sanitation contributing to pest recurrence.
• May be void if another pest control agency performs treatment during the warranty period.

5. Cancellation & Refund Policy

Our cancellation terms are as follows:

• Cancellations made before 24 hours of the scheduled appointment may qualify for a refund.
• Cancellations within 24 hours may incur a service or visit charge.
• No refunds will be provided once a service has been fully performed.
• Deposits may be non-refundable based on service type (e.g., large commercial treatments).

6. Limitation of Liability

Bitco Pest Control is not liable for:

• Damages caused by pests before or after treatment.
• Losses arising from failure to follow preparation or aftercare guidelines.
• Structural or sanitation issues contributing to pest recurrence.
• Any indirect, incidental, or consequential damages arising from use of our services or website.

7. Intellectual Property

All content on this Site—including text, graphics, logos, images, and service descriptions—is the property of Bitco Pest Control and protected under applicable copyright laws. Unauthorized use, copying, or reproduction is strictly prohibited.

8. Third-Party Links

Our Site may contain links to third-party websites or service providers. We do not control, endorse, or take responsibility for the content, privacy policies, or practices of any third-party sites.

9. User Responsibilities

By hiring our services, you agree to:

• Provide safe access to your premises for inspection and treatment.
• Follow preparation and aftercare instructions given by our technicians.
• Ensure pets, children, and sensitive individuals are kept away during treatment.

10. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised date. Continued use of the Site or Services indicates acceptance of the updated Terms.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:
Call us: +91 844 844 4801
Mail us: info@bitcopestcontrol.com

Our Offices:

• Ahmedabad — 307, 3rd Floor, Samaan Complex, Opp. Satyam Mall, Satellite, Ahmedabad – 380015
• Mumbai — 3049, Easezone Mall, Near D.G. Khetan School, Sunder Nagar, Malad (W), Mumbai – 400064
• Gandhidham — Shop No. 1, Purvi Chambers, Plot No. 60, Sector – 1/A, Gandhidham, Gujarat – 370201
• Surat — M-23 Siddhivinayak Platinum, Opp. D-Mart Super Market, Althan, Surat – 395017
• Udaipur — 32 Janta Marg, Surajpol, Gulab Bagh Road, Udaipur, Rajasthan – 313001